Dongle

everything humanly possible, installed and ran Sentinel SSDClean.exe, installed
SSD5411-32bit.exe, run the compatibility program, reinstalled the Husqvarna
Customizing program, and still I get the msg "no dongle found".

>Any more help on this problem is appreciated.

> I just got a new computer and when I went to insert the "dongle" for my

embroidery software in the parallel port of the computer I saw there was no
parallel port. Apparently all new computers hook up the printer to a USB port.

> Is there a cable that has a USB on one end and a female parallel port type

connector on the other end?

> Any help from anyone who encountered the same problem would be appreciated.

> Dottie

Before we can provide any assistance Dottie, we need to have a little bit more
information.

What is the Operating System on your computer? Win XP, Win Vista...etc.
What software are you running and what is the version? Hus 3D Ver?....etc.

Then we can give you some more assistance, otherwise we will be guessing and
probably confusing you
more.

5 foot 2

Posted by 4-2LGW on June 15, 2007, 7:16 am

My computer is W/XP and my software for customizing is Embroidery System 5
version 5.1.

Any idea what new software would cost?

Dottie

>>I installed a parallel port in my computer to assemble the dongle. I have

>>done everything humanly possible, installed and ran Sentinel SSDClean.exe,

>>installed SSD5411-32bit.exe, run the compatibility program, reinstalled

>>the Husqvarna Customizing program, and still I get the msg "no dongle

>>found".

>>Any more help on this problem is appreciated.

>> I just got a new computer and when I went to insert the "dongle" for

>> my embroidery software in the parallel port of the computer I saw there

>> was no parallel port. Apparently all new computers hook up the printer

>> to a USB port.

>> Is there a cable that has a USB on one end and a female parallel port

>> type connector on the other end?

>> Any help from anyone who encountered the same problem would be

>> appreciated.

>> Dottie

> Before we can provide any assistance Dottie, we need to have a little bit

> more information.

> What is the Operating System on your computer? Win XP, Win Vista...etc.

> What software are you running and what is the version? Hus 3D Ver?....etc.

> Then we can give you some more assistance, otherwise we will be guessing

> and probably confusing you

> more.

> 5 foot 2

Posted by 5 foot 2 on June 15, 2007, 11:59 am

>My computer is W/XP and my software for customizing is Embroidery System 5

>version 5.1.

>Any idea what new software would cost?

>Dottie

Looks like you found out how to turn off the HTML format. Good. Next step is to
"bottom post".
That means that your responses should go at the BOTTOM of messages, like I'm
going here.

Then munge your return e-mail address. Note that mine shows invalid. You
should not display it
here or anywhere on the internet for a number of reasons. First it helps to
keep the spam e-mails
down. When you do munge it, make sure it is obvious to others that it is not a
valid name.

Back to your problem...
Have you checked the website for updated drivers for the dongle. Search through
the link I've
provided below to ensure you have everything updated, especially the dongle
driver. Then see if it
will work.
http://www.husqvarnavikingsoftware.com/web/downloads/html/updvipembsys.htm

5 foot 2

Posted by 4-2LGW on June 15, 2007, 2:04 pm

>>My computer is W/XP and my software for customizing is Embroidery System 5

>>version 5.1.

>>Any idea what new software would cost?

>>Dottie

> Looks like you found out how to turn off the HTML format. Good. Next step

> is to "bottom post".

> That means that your responses should go at the BOTTOM of messages, like

> I'm going here.

> Then munge your return e-mail address. Note that mine shows invalid. You

> should not display it

> here or anywhere on the internet for a number of reasons. First it helps

> to keep the spam e-mails

> down. When you do munge it, make sure it is obvious to others that it is

> not a valid name.

> Back to your problem...

> Have you checked the website for updated drivers for the dongle. Search

> through the link I've

> provided below to ensure you have everything updated, especially the

> dongle driver. Then see if it

> will work.

> http://www.husqvarnavikingsoftware.com/web/downloads/html/updvipembsys.htm

> 5 foot 2

Thanks for the info on using the usenet groups (not sure what you mean about
munge) on the computer and the site to check on dongle drivers. We have
done this to no avail. Viking no longer offers technical support for
Designer I 5.0. My system is not a VIP, it is just Designer I. VIP came
out just after I bought my machine.

Here's the latest and probably the last. The printer would not work (even
with the dongle removed) and they said the SSD5411 dongle driver was
unsigned and not compatible with Microsoft. I took out the dongle driver,
removed the Husq program and reformatted the computer using the W/XP CD.
The installation came to a point where it said the parallel port was not
supported by Microsoft, so I took it out, finished the installation and am
back to square 1.

I'm totally burned out from all of this and will forget about it for a
while.

Thanks again,

Dottie

Posted by Pixie on June 15, 2007, 8:28 pm

wrote:

>>>My computer is W/XP and my software for customizing is Embroidery System 5

>>>version 5.1.

>>>

This version is way too old to cope with W/XP Dottie.
Is there any way to reformat your computer back to W/98??
Since you bought the hardware to cope with the dongle, '98 should work
again for you.

>>>Any idea what new software would cost?

>>>

$1000's. And they just keep changing it so they make you spend more
:-(
Did you read Foxymoron's tip about visiting
alt.binaries.crafts.pictures for the Hus3D?
It was posted on the 30th of May.
Or am I not allowed say that in this group?? Sowwy for anything out of
place but I am not going to sit on my hands when you could have
software that works (for nix) and you won't need your dongle. You may
need one of the driver upgrades from Hus's site, but that is all.

>>>Dottie

>>>

snip

snip

>> http://www.husqvarnavikingsoftware.com/web/downloads/html/updvipembsys.htm

VIP drivers won't help with the Version 5 system. Husqvarna made sure
they wouldn't. They dumped all system 5 drivers off the Help Section
when VIP went "live and dangerous!".
Version 5 was to VIP like DOS was to Windows - as different as
Husqvarna could make it. The only thing the same was they could both
write to floppies.
I sat in a VIP sales pitch class and watched a woman burst into tears
because she couldn't afford the new software either. It was not very
nice to watch the salespeople move on to the rich folk when they knew
they wouldn't get money out of her.
Husqvarna wanted to force ppl into having to change over. They will
probably only keep the VIP drivers online a little longer. Eventually
VIP won't work on an operating system either. It works fine on XP (for
me), but others have had trouble with drivers.

>> 5 foot 2

>Thanks for the info on using the usenet groups (not sure what you mean about

>munge) on the computer and the site to check on dongle drivers.

Munge means "make it wrong" if you like. Put a false email address in
where it says put email address. Being truthful on the internet about
your real email is a bit dangerous.
I wouldn't even use anything close to my real email address. Hence the
weird Pixie@AnnWheatley.com thing.
Eg Dots@dashes.invalid

>We have

>done this to no avail. Viking no longer offers technical support for

>Designer I 5.0. My system is not a VIP, it is just Designer I. VIP came

>out just after I bought my machine.

Having System 5 or VIP has nothing to do with your D1 :-)
They rolled out VIP to "complement" the D1. It's taken them a lot of
years to top the D1 with the replacement SE (Super Expensive!!). If
they think I have $10k handy for a hobby item....then they have rocks
in their heads!

You could have Hus3D (and still use your D1) and the only difference
will be that you will have to use the same colours that you used in
System 5. D1's that haven't been upgraded to USB status (that's the
'physical' machine upgrade) can't read the 100's of colours available
in Hus3D (or VIP for that matter). That is all. You would still have
the same colour choices as in System 5.

>Here's the latest and probably the last. The printer would not work (even

>with the dongle removed) and they said the SSD5411 dongle driver was

>unsigned and not compatible with Microsoft. I took out the dongle driver,

>removed the Husq program and reformatted the computer using the W/XP CD.

>The installation came to a point where it said the parallel port was not

>supported by Microsoft, so I took it out, finished the installation and am

>back to square 1.

Yup. WinXP has no idea what you want it to do. It would take a program
"tweaking" that I haven't ever seen posted.
Have you got your Win98 disks??
Since you are brave enough to format XP, then '98 should be a snap
:-))
It might "see" the parallel port. (I'm not good with the hardware side
of a computer, sowwy). I let my husband play with the electrical
stuff!

>I'm totally burned out from all of this and will forget about it for a

>while.

Noooooo!! Don't give up on me now!! :-)
Give yourself a week off, but don't give up totally.
It's not you, it's the computer operating system that is too new, and
the System 5 is just a little too "mature"... how's that?!! :-))

>Thanks again,

Go look at alt.binaries.crafts.pictures and see if your provider can
pull headers back to May when the Hus3D was there.

>Dottie

Pixie :-)

Page 5 of 9 < 1 2 3 > last >>

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