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Posted by Wayne Hines on November 12, 2007, 6:06 am
wrote:
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> I have a Mini Magic Box Plus converter for my Brother embroidery machine.
> The computer I initially loaded it on went kaput overnight and was not
> recoverable. I am trying to re-install on my new HP computer and Magic Box
> tells me I have to register the product. When I do this, I receive a notice
> that the software has been registered previously (duh!) and I need an
> "activation code" to continue. I have no idea what that is, it comes from
> OESD evidently, and their support has been little help. My question is
> this: Has anyone else had this problem? They (online support) Mickey Mouse
> around with talk of "Vista problems" (I'm fairly computer literate and have
> taken care of the Vista issues they describe), etc. I can talk to a real
> person tomorrow (Monday) but my free time is in the evenings after work and
> on weekends. Seems to be the same times support is unavailable. I'm really
> getting more and more ticked at this fabric arts business and their lack of
> service while they go to great ends to protect their product from
> unauthorized users, as I assume that is what is behind the "activation
> code." Any input will be appreciated.~~~
Piracy is rampant in the "fabric arts business".
There are real issues involving Windows Vista and things like device
drivers. If your software uses a dongle, you may be out of luck even if
you obtain an activation code from the vendor. You would probably be
better off to dump Vista and "upgrade" to Windows XP.
gwh
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> The computer I initially loaded it on went kaput overnight and was not
> recoverable. I am trying to re-install on my new HP computer and Magic Box
> tells me I have to register the product. When I do this, I receive a notice
> that the software has been registered previously (duh!) and I need an
> "activation code" to continue. I have no idea what that is, it comes from
> OESD evidently, and their support has been little help. My question is
> this: Has anyone else had this problem? They (online support) Mickey Mouse
> around with talk of "Vista problems" (I'm fairly computer literate and have
> taken care of the Vista issues they describe), etc. I can talk to a real
> person tomorrow (Monday) but my free time is in the evenings after work and
> on weekends. Seems to be the same times support is unavailable. I'm really
> getting more and more ticked at this fabric arts business and their lack of
> service while they go to great ends to protect their product from
> unauthorized users, as I assume that is what is behind the "activation
> code." Any input will be appreciated.~~~