What to do, what to do (serious vent)

Posted by LizardGumbo on July 18, 2006, 12:51 pm

My situation:

I foolishly foolishly fell in love with Eterna Silks and used one on my
flagship design and RAN OUT. Why was this foolish? Because it's harder
to get (at a reasonable price) than...well, I don't know what.

I need 2 skeins right now, and then later, I want to order a batch of
this particular color to keep in stock for my Build Your Own Kit
shopping cart.

So I applied for a wholesale account with Yodamo 2 weeks ago. Haven't
heard a word. Can't raise them by phone.

I went to one ONS and they have a flat rate shipping of $5.35 no matter
how big (or small!) your order. Now, the owner of that (or, maybe she
used to be the owner, because now I don't see her name on the website
anywhere) has in the past waived that shipping for me, but so far they
have not responded to my most recent email either.

I went to another online store (not cross-stitch or needlepoint) and
they wanted $4.05 for shipping ALONE.

The only other ONS I saw that carried them says this on their website:
"Currently we are not receiving shipments or response from Eterna - we
can request items from them, but cannot offer a timeline on their
products reaching us - we are very sorry."

There are no LNSs in KC metro area that carry Eterna Silk.

I would surely hate to rip out all that backstitching for want of a
skein and replace it with DMC (because the silk just looks so much more
smooth than the cotton), but I'm just not liking my whole Eterna Silk
experience.

AAAAAAAAARRRRRRRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHHHHHH

Hmm. That didn't help. I think I'll go outside and scream.

--
Elizabeth
aka LizardGumbo

Pop the bubbles to reply.
www.effervescentdesigns.com

Posted by lewmew on July 18, 2006, 12:59 pm

I sympathize!

I just ordered North Woods Cottage from Nordic Needle. The site said
that ALL of the specialty threads needed were listed below. So I
ordered them. Got the package, open the chart and. . . . ONE OF THE
SPECIALTIES IS MISSING! Double check the site - no, it's not listed.
Then I do a search for it - of course it's not listed, they don't carry
it! (Side vent: I think NN may now be on my don't do business list.)

So now I am in the same boat - trying to find a skein of Rainbow
Gallery Overture V126 - Timberland - without paying $5.00 for shipping!
No place in Columbia (hah - our one LNS) does not carry Rainbow
Gallery.

VBS. I love some of these designs. I love the special threads. But I
hate having to try to get them.

Linda W.

Posted by LizardGumbo on July 18, 2006, 1:06 pm

lewmew wrote:

show/hide quoted text

Well, I was on the phone with Thread Express and I opened your post, so
I went and asked her if you had this. I was just going to order it and
let you know, but she doesn't have it.

Sorry. :(

And BTW, Thread Express has always been really great at letting me pay a
little above actual shipping for 1 or 2 skeins if I call and explain the
situation.

--
Elizabeth
aka LizardGumbo

Pop the bubbles to reply.
www.effervescentdesigns.com

Posted by Tia Mary on July 18, 2006, 1:41 pm

LizardGumbo wrote:
show/hide quoted text

I will second the recommendation for Thread Express. I needed to
replace WDW over dyed cottons with overdyed silks and didn't care about
whose line it was. I just wanted to match the colors as closely as
possible. I e-mailed the folks at Thread Express and they PHONED me to
talk in person so that they could describe the different color options.
I made my choices then and there and was VERY happy with the fiber
cost and the postage. IIRC, they are also VERY good about not charging
an arm & a leg when you are ordering just 1 or 2 skeins of floss.
show/hide quoted text

Posted by Mulyanti on July 18, 2006, 2:35 pm

Based on these recommendations, I went straight to thread express to
check them out. . . and the site isn't working.

Anyone know anything about that?

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