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Quilting Forum - All about quilts and other quilted items.
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Posted by Karen, Queen of Squishies on October 29, 2009, 10:40 am
How is your learning curve going with your new frame and machine?
Karen, Queen of Squishies
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Posted by Musicmaker on October 30, 2009, 8:56 am
wrote:
show/hide quoted text
> How is your learning curve going with your new frame and machine?
> Karen, Queen of Squishies
Currently, the thread frays almost immediately. Called the dealer - I
have to either figure out how to remove the hook assembly from the
machine myself and mail it to the dealer, or find 3 hours, AGAIN, in
which I can drive to the dealer with the machine. He says it sounds
like a burr on the hook. I asked him why, the last time I brought the
machine in, it worked fine for him, but that lasted 10 minutes at home
before the fraying began again. He said, "That's a very good
question. I'll have to see it." So I'm busily working on UFO's and 2
baby quilts for Christmas. (-:
Musicmaker
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Posted by Karen, Queen of Squishies on October 30, 2009, 10:35 am
Musicmaker wrote:
show/hide quoted text
> wrote:
>> How is your learning curve going with your new frame and machine?
>> Karen, Queen of Squishies
>
> Currently, the thread frays almost immediately. Called the dealer - I
> have to either figure out how to remove the hook assembly from the
> machine myself and mail it to the dealer, or find 3 hours, AGAIN, in
> which I can drive to the dealer with the machine. He says it sounds
> like a burr on the hook. I asked him why, the last time I brought the
> machine in, it worked fine for him, but that lasted 10 minutes at home
> before the fraying began again. He said, "That's a very good
> question. I'll have to see it." So I'm busily working on UFO's and 2
> baby quilts for Christmas. (-:
>
> Musicmaker
Even after you switched to top of the line thread, it still frays like
that?? darn
Karen, Queen of Squishies
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Posted by J* on October 30, 2009, 9:48 pm
maybe they switched out that part without telling you...putting in one with
a burr on it.
gawd, i'd be spitting tacks right in someones face.
hope this time it works as it should.
if you end up taking it there yourself....
take one of the quilts you need to quilt, take anything you need to do that
and quilt it there to test it out in the shop. then if it continues to act
stupid you can toss it right at him and tell him you want a new one that
actually works properly.
sorry, guess i'm in a mood again today
but honestly why take prisoners when ya gotta house and feed'em and they
dont do any work at all.
j.
"Musicmaker" wrote ...
Currently, the thread frays almost immediately. Called the dealer - I
have to either figure out how to remove the hook assembly from the
machine myself and mail it to the dealer, or find 3 hours, AGAIN, in
which I can drive to the dealer with the machine. He says it sounds
like a burr on the hook. I asked him why, the last time I brought the
machine in, it worked fine for him, but that lasted 10 minutes at home
before the fraying began again. He said, "That's a very good
question. I'll have to see it." So I'm busily working on UFO's and 2
baby quilts for Christmas. (-:
Musicmaker
"Karen, Queen of Squishies"
wrote:
show/hide quoted text
> How is your learning curve going with your new frame and machine?
> Karen, Queen of Squishies
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Posted by Edna Pearl on October 31, 2009, 3:41 pm
"Mood," heck - I think you're spot on. Demand satisfaction; it's your
right as a customer of such an expensive item.
ep
show/hide quoted text
> maybe they switched out that part without telling you...putting in one
> with
> a burr on it.
> gawd, i'd be spitting tacks right in someones face.
> hope this time it works as it should.
> if you end up taking it there yourself....
> take one of the quilts you need to quilt, take anything you need to do
> that
> and quilt it there to test it out in the shop. then if it continues to act
> stupid you can toss it right at him and tell him you want a new one that
> actually works properly.
> sorry, guess i'm in a mood again today
> but honestly why take prisoners when ya gotta house and feed'em and they
> dont do any work at all.
> j.
> "Musicmaker" wrote ...
> Currently, the thread frays almost immediately. Called the dealer - I
> have to either figure out how to remove the hook assembly from the
> machine myself and mail it to the dealer, or find 3 hours, AGAIN, in
> which I can drive to the dealer with the machine. He says it sounds
> like a burr on the hook. I asked him why, the last time I brought the
> machine in, it worked fine for him, but that lasted 10 minutes at home
> before the fraying began again. He said, "That's a very good
> question. I'll have to see it." So I'm busily working on UFO's and 2
> baby quilts for Christmas. (-:
> Musicmaker
> "Karen, Queen of Squishies"
> wrote:
>> How is your learning curve going with your new frame and machine?
>> Karen, Queen of Squishies
>
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> Karen, Queen of Squishies