Customer service

Sewing Discussions - A group that is not as it seams. 

Page 1 of 2       1 2 > last >> Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Customer service Juno B 03-18-2009
If you were  Registered and logged in, you could reply and use other advanced thread options
Posted by Juno B on March 18, 2009, 12:31 pm
I wrote to Viking Sewing Machine Company because my manual has been
mislaid. Today I received a reply with a free download of the manual I
needed plus a basic sewing guide and a needle guide.
That's good customer service.
Juno

Posted by BEI Design on March 18, 2009, 1:23 pm
Juno B wrote:
show/hide quoted text

Indeed it is, congratulations! How old is the machine?

Beverly



Posted by Juno B on March 18, 2009, 1:36 pm
BEI Design wrote:
show/hide quoted text
It's 10 years old. I know that the original manual is somewhere in the
sewing room, I just can't find it. A lot of things were moved around
Christmas. My son did a family portrait down there and things were moved
out of his way. It took me weeks to find some of the feet I had in a
small box and the five packs of new needles I had just bought. I was
moving things out of the way so they wouldn't be lost and of course I
couldn't find half of it when I went looking again.
Juno

Posted by BEI Design on March 18, 2009, 1:47 pm


Juno B wrote:
show/hide quoted text

It was ever thus... ;-}

Beverly



Posted by Emily Bengston on March 18, 2009, 3:00 pm



On 3/18/09 12:36 PM, in article 49c13104$0$5899$607ed4bc@cv.net, "Juno and

show/hide quoted text
Isn't that the way, it usually happens. I remember once, my Dad bought a
new box of men's handkerchiefs and put them away, so we(particularly me)
wouldn't get them out to make doll clothes.
He said, "I put them away so now, only God & I know where they are."
Sometime later, I asked him why he was using an old one that was torn and
wher was his new box.
The answer was, "Now onlky God knows, I forgot where I put them."
Emily


Page 1 of 2       1 2 > last >>
Similar ThreadsPosted
Customer service... January 12, 2009, 8:34 am
Disappointing customer service January 13, 2006, 2:51 pm
Finally! Really good customer service December 5, 2005, 3:01 pm
Adler amazing Customer Service February 9, 2007, 6:08 pm
Re: Probably OT - Good service! August 19, 2006, 12:53 pm
Probably OT - Good service! August 19, 2006, 10:40 am
How do you keep track of customer info & orders? November 3, 2008, 10:20 pm
In praise of excellent service! July 8, 2006, 11:09 am
Service manual for Bernina 830 June 19, 2007, 4:05 pm
A little rave about a nice pattern, and a great customer! May 4, 2006, 6:02 am

Contact Us | Privacy Policy
Sewgirls.com XML SitemapXML Sitemap