|
Posted by Sharon Hays on April 6, 2009, 6:19 pm
BEI Design wrote:
show/hide quoted text
> The hardwood flooring I ordered online came on March 20th.
> I have not shared my delight, because.... I was NOT
> delighted.
>
> The color is not even close to the sample the manufacturer
> provided. I have been working with customer support at the
> online supplier, and today she sent me an e-mail saying that
> the faulty stuff will be picked up soon, and new product
> delivered. Whew! I was so not going to install this stuff,
> and I hated the idea of eating a 25% re-stocking fee, in
> addition to return shipping costs. Looks like this will
> work out after all. :-) I'll be happy to share the name of
> the online store after everything pans out, in case anyone
> else is looking for flooring.
>
> Beverly, might relieved!
I'm glad they are going to make it right for you. I hope the new stuff is
what you want. Will be keeping a good thought!
Sharon
--
Never try to teach a pig to sing. It's a waste of time and just annoys the
pig.
| 
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML Sitemap
> I have not shared my delight, because.... I was NOT
> delighted.
>
> The color is not even close to the sample the manufacturer
> provided. I have been working with customer support at the
> online supplier, and today she sent me an e-mail saying that
> the faulty stuff will be picked up soon, and new product
> delivered. Whew! I was so not going to install this stuff,
> and I hated the idea of eating a 25% re-stocking fee, in
> addition to return shipping costs. Looks like this will
> work out after all. :-) I'll be happy to share the name of
> the online store after everything pans out, in case anyone
> else is looking for flooring.
>
> Beverly, might relieved!