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Posted by WB on February 19, 2006, 11:16 am
Sharon Hays wrote:
>
>>I am absolutely OUTRAGED at the merchandising tactics of Sew News
>>magazine. I subscribed around two years ago from a special offer I
>>received in the mail, but then when the renewal card came up, decided to
>>wait before resubscribing.
>
>
>
> Olwyn Mary,
>
> I had the same experience with them. I called when I got the first notice
> that my subscription was going to expire. I told them I did not want to
> renew the subscription when it ran out. They wanted to know why and I told
> them that the content was a little more basic than what was interesting to
> me. That's fine. There's certainly a market for their content, but I don't
> want to pay for basic information, or crafty stuff. (they were heavy into
> crafty projects before my sub. ran out. Not the kind of sewing I do.) They
> thanked me for the call and said they would mark my account accordingly.
> Alrighty.
>
> Then I got all the notices you got. I called them in Full Rant Mode. I
> told them AGAIN that I did not plan on renewing, that I had previously
> called and told them that I would not be renewing. Then I went on a long,
> powerful rant about the language they use in the notices. I told them that
> the notices read like there is going to be a report issued to TRW or
> something. I told them that if I ever find anything negative on my credit
> report from them, they will hear from an attorney. WOW did the backpedaling
> begin then!! Oh no ma'am we don't do that. We would never do that. We
> are so sorry for the inconvenience. These are all generated by the computer
> program and we don't have any real control over it. But the last card it
> sends is the one about a delinquent account. You won't get another one
> after that. Blah blah blah.
>
> Look and see if there is a toll free number on there. Call 'em up on
> Tuesday (Monday's Presidents' Day so they might not be there) and rip 'em a
> good one!!! Don't be nice at all. I think they need a ton of calls like
> that. That's what it will take to get them to stop this crap. I agree with
> you completely that it's intimidating. Most people, especially women (and
> that's the target audience this magazine is shooting for) won't question
> anything that says it's a late bill. They just write a check and drop it in
> the mailbox. That's the reaction they are hoping for. If enough of us make
> enough noise, it will stop.
>
> Between you, me and the fence post.... I was kinda hoping to get one more
> notice. I was hoping for a reason to call again and RANT some more. Very
> cathartic y'know. ;)
>
> Sharon
>
WOW:
"I called them in Full Rant Mode."
"Then I went on a long, powerful rant"
"they will hear from an attorney"
"and rip 'em a good one!!!"
"Don't be nice at all".
"I was hoping for a reason to call again and RANT some more."
Hey Sharon, why not just toss those notices in the round file along with
the other junk mail and turn to your sewing machine instead??
If picking fights is more fun than that for you, here's a link that
may help get you {and others} "who would rather fight than stitch" back
on track:
http://www.medicinenet.com/script/main/art.asp?articlekey=37763
JPBill
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