a bad yarn shop experience - Page 2

>On Jun 20, 4:06 pm, Samantha Hill - remove TRASH to reply
>> Trinlayk wrote:
>> > am i legally obligated to fix her error? is she allowed to harass me
>> > for the $?
>> > I'm certainly not going to buy anything from her shop ever again, AND
>> > I'm probably going to tell everyone I know.
>> No, you are not legally obligated to fix her error, ESPECIALLY since she
>> is the owner. It's her mistake that she has to eat.
>> Now, if it were a shop you loved and had a good relationship with the
>> owner, you might want to do it as a courtesy, but it's still not legally
>> required.
>> After all, you have a receipt prepared by the owner. What more evidence
>> do you need.
>> I would dare her to take you to small claims court. LOL
>it's less than $25... and I actually would have gone back to pay
>her... except for how she treated me with the original phone call...
>as well as sort of dissing me and the work that I do all the time...
>this was just one more thing on a lot of other little things. ...and
>now she's harassing me.
>---

<end quoted>

> Trinlayk spun a FINE 'yarn':
> >On Jun 20, 4:06 pm, Samantha Hill - remove TRASH to reply
> >> Trinlayk wrote:
> >> > am i legally obligated to fix her error? is she allowed to harass me
> >> > for the $?
> >> > I'm certainly not going to buy anything from her shop ever again, AND
> >> > I'm probably going to tell everyone I know.
> >> No, you are not legally obligated to fix her error, ESPECIALLY since

> >> is the owner. It's her mistake that she has to eat.
> >> Now, if it were a shop you loved and had a good relationship with the
> >> owner, you might want to do it as a courtesy, but it's still not

> >> required.
> >> After all, you have a receipt prepared by the owner. What more

> >> do you need.
> >> I would dare her to take you to small claims court. LOL
> >it's less than $25... and I actually would have gone back to pay
> >her... except for how she treated me with the original phone call...
> >as well as sort of dissing me and the work that I do all the time...
> >this was just one more thing on a lot of other little things. ...and
> >now she's harassing me.
> >---
> Trinlayk. . .
> After that KIND harrassment, *I* would call my CC company and dispute the

> JUST to irritate back at her.
> But, that's *me*.
> Noreen

>June 2nd I went to a local yarn store... owner was the only employee
>there at the time, as is usual for the small shop.
>She makes a itemized receipt by hand, tallies it up, and then
>processes my credit charge with a printed charge slip... I signed it
>and left. I'm usually there 1x / month and spend an average of $50
>every time I go in.
>I'm not a big customer, and I know she's never really taken me
>seriously, and has always been kinda cool toward me, I'm not one of
>the people who can come and hang around her shop all day, chatting and
>knitting...
>June 5th she calls me back "do you still have your receipt from the
>other day"
>(Not as if this is important, but because I am disabled and often ill,
>I happened to be asleep when she called in the mid afternoon.) I had
>to look for it but I did. She explains that she undercharged me... I
>ask her to hold on so I can get a calculator ( I was just ASLEEP lady)
>and she starts yelling at me while I'm trying to tally up and see for
>myself what happened. The whole time she is yelling at me. I have
>on occasion misquoted a price on a custom item, or undercharged a
>customer I was serving, and just had to "eat" my error.
>When I've told friends in small business about how offended I was by
>her yelling at me, they've mentioned that once the customer has left
>the store, the transaction is finished... and that it's not legal for
>her to call and ask me for the $ since it was her error, BECAUSE she
>was too busy paying attention to her buddies who hang out there, to
>pay attention to the customer actually Buying something.
>I filed a complaint with the Better Business Bureau, and got a letter
>(dated June 12) from the shop owner, that is kinda rude, and again
>trying to bill me for the difference! Today, the 20th, she's just
>left me a voice mail "reminding" me I own her the $.
>am i legally obligated to fix her error? is she allowed to harass me
>for the $?
>I'm certainly not going to buy anything from her shop ever again, AND
>I'm probably going to tell everyone I know.

> Trinlayk spun a FINE 'yarn':
>
>>June 2nd I went to a local yarn store... owner was the only employee
>>there at the time, as is usual for the small shop.
>>She makes a itemized receipt by hand, tallies it up, and then processes
>>my credit charge with a printed charge slip... I signed it and left. I'm
>>usually there 1x / month and spend an average of $50 every time I go in.
>>I'm not a big customer, and I know she's never really taken me seriously,
>>and has always been kinda cool toward me, I'm not one of the people who
>>can come and hang around her shop all day, chatting and knitting...
>>June 5th she calls me back "do you still have your receipt from the other
>>day"
>>(Not as if this is important, but because I am disabled and often ill, I
>>happened to be asleep when she called in the mid afternoon.) I had to
>>look for it but I did. She explains that she undercharged me... I ask her
>>to hold on so I can get a calculator ( I was just ASLEEP lady) and she
>>starts yelling at me while I'm trying to tally up and see for myself
>>what happened. The whole time she is yelling at me. I have on occasion
>>misquoted a price on a custom item, or undercharged a customer I was
>>serving, and just had to "eat" my error.
>>When I've told friends in small business about how offended I was by her
>>yelling at me, they've mentioned that once the customer has left the
>>store, the transaction is finished... and that it's not legal for her to
>>call and ask me for the $ since it was her error, BECAUSE she was too
>>busy paying attention to her buddies who hang out there, to pay attention
>>to the customer actually Buying something.
>>I filed a complaint with the Better Business Bureau, and got a letter
>>(dated June 12) from the shop owner, that is kinda rude, and again trying
>>to bill me for the difference! Today, the 20th, she's just left me a
>>voice mail "reminding" me I own her the $.
>>am i legally obligated to fix her error? is she allowed to harass me for
>>the $?
>>I'm certainly not going to buy anything from her shop ever again, AND I'm
>>probably going to tell everyone I know.
>
>
> Trinlayk. . .
> After THAT kind of harrassment, *I* would call my CC company, and dispute
> the charge, PERIOD.
> It would harrass her *back*.
> I've done so plenty of times, and they don't get paid while it is under
> dispute, and the average time to have your CC company investigate your
> dispute takes anywhere from 120 to 180 days....
> HTH,
> Noreen

> Trinlayk spun a FINE 'yarn':
>>June 2nd I went to a local yarn store... owner was the only employee
>>there at the time, as is usual for the small shop.
>>She makes a itemized receipt by hand, tallies it up, and then
>>processes my credit charge with a printed charge slip... I signed it
>>and left. I'm usually there 1x / month and spend an average of $50
>>every time I go in.
>>I'm not a big customer, and I know she's never really taken me
>>seriously, and has always been kinda cool toward me, I'm not one of
>>the people who can come and hang around her shop all day, chatting and
>>knitting...
>>June 5th she calls me back "do you still have your receipt from the
>>other day"
>>(Not as if this is important, but because I am disabled and often ill,
>>I happened to be asleep when she called in the mid afternoon.) I had
>>to look for it but I did. She explains that she undercharged me... I
>>ask her to hold on so I can get a calculator ( I was just ASLEEP lady)
>>and she starts yelling at me while I'm trying to tally up and see for
>>myself what happened. The whole time she is yelling at me. I have
>>on occasion misquoted a price on a custom item, or undercharged a
>>customer I was serving, and just had to "eat" my error.
>>When I've told friends in small business about how offended I was by
>>her yelling at me, they've mentioned that once the customer has left
>>the store, the transaction is finished... and that it's not legal for
>>her to call and ask me for the $ since it was her error, BECAUSE she
>>was too busy paying attention to her buddies who hang out there, to
>>pay attention to the customer actually Buying something.
>>I filed a complaint with the Better Business Bureau, and got a letter
>>(dated June 12) from the shop owner, that is kinda rude, and again
>>trying to bill me for the difference! Today, the 20th, she's just
>>left me a voice mail "reminding" me I own her the $.
>>am i legally obligated to fix her error? is she allowed to harass me
>>for the $?
>>I'm certainly not going to buy anything from her shop ever again, AND
>>I'm probably going to tell everyone I know.
> Trinlayk. . .
> After THAT kind of harrassment, *I* would call my CC company, and dispute
> the charge,
> PERIOD.
> It would harrass her *back*.
> I've done so plenty of times, and they don't get paid while it is under
> dispute, and the
> average time to have your CC company investigate your dispute takes
> anywhere from 120 to
> 180 days....
> HTH,
> Noreen
> --
> http://www.lulu.com/yarnwright
> http://yarnwright.etsy.com
> http://yarnwright.com
> http://noreensknitche.com
> http://noreensknitche.weblogs.us
> http://optional-knitting.com
> http://yarnscapes.com
> ---
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